PRICING.

The price per Complex is calculated at R4.25 per owner. Fees are payable monthly in advance. The Managing Agent will have automatic and free access to the Data Base. We advise the Trustees/Directors to seek legal advice before allowing 3rd parties access to their Data.

Please note that notwithstanding the above there is a minimum charge of R50.00 pm, should the complex be less than 10 units.

In addition to the Data Bureau rental cost there is the cost of uploading the data every month. This fee is not linked to the rental fee and is R150.00 pm. The cost of these services may only be increased after 2 months written notice from Complex Matters.

Either Party may cancel this agreement upon 2 calendar month’s written notice to the other Party.

Of the 12 advertising spaces available, 6 may be used by the BC/HOA and the remaining 6 are for the use of Complex Matters. The intention is that both Parties will rent out these spaces and any income earned will be for the benefit of the relative Party. The BC/HOA must take cognizance of the cancellation clause referred to above in any rental contract entered into.

TERMS AND CONDITIONS

Any person logging onto any of the data contained on this site automatically agrees to and accepts the Terms and Conditions set out herein. The information posted on this site is the property of the respective Bodies Corporate/HOA’s and the control of the information is at the sole discretion of the Trustees/Directors. Complex Matters are not Managing Agent and will not provide advice, nor we will never become involved in any dispute between Owners and the Trustees/Directors/Managing Agent All data is to be sent to the BC/HOA. This data will then be sent to Complex Matters for uploading. We are not responsible for ensuring that the Managing Agent provides the Trustees/Directors with any data or for the accuracy of same. Complex Matters will not correspond with the Managing Agent directly. Complex Matters undertakes to ensure that any data is uploaded within 3 weeks of receipt, Failure to pay any rental amount due may result in the suspension of that account. During any such suspension Owners will not have access to any information. The rental of the 6 advertising spaces is the sole responsibility of the Trustees/Directors. As we are solely a data bureau and have no control over the use of any of the data downloaded by Owners and other Users, we can never be held responsible for any actions which may arise from the improper use of said data. In the decision making process the Trustees/Directors must decide how the additional expenditure is to be financed from the date of implementation till the next AGM and communicate this to the owners.

IMPORTANT. Your Managing Agent does not own your Data.

Some Managing Agents have their own Data Storage System which Owners can access and obtain information. Notwithstanding this your Data belongs to you and you do not need any approval**, should the Trustees/Directors decide to create a duplicate of all their Data. The major advantage is that the Body Corporate/HOA will then be in control of its own Data. ** The Trustees/Directors have the power to make this decision and do not need the approval of the owners. However we do advise that

Owners be advised of the decision as well as how the rental will be funded until the next AGM. HOA’s are governed by a different Law and some rules and regulations may not apply to them.

LEGAL NOTICE.
We are the owner of Complex Matters and reserve the right to update the system and user interface as deemed necessary. We may change any of these terms of use at any time by updating this web page. Nothing on this site must be seen as legal advice. Terms of use License. On payment of the monthly license fee, you will be entitled to use of our system.Breach. We may cancel your license if you breach any of these terms.Capacity. You agree to these terms on the basis that you have authority to do so.Ownership. We or our third-party licensors own all rights in this website.Trade marks. All our trademarks are our property and you may not use them without our written permission. All other trademarks are their respective owners' property.Restrictions. You may not frame, change, hire out, reverse engineer, or copy this website under any circumstances.Own risk. You use this website at your own risk and we make no warranties about it.Indemnity. You indemnify us against any liability related to your use of this website.Direct damages limited. Our maximum liability to you for all claims for direct damages related to this website is ZAR100.Indirect damages. We will never be responsible for any indirect damages.